Refund Policy

1. Before Work Begins

If you cancel before we have started work, you will receive a full refund of any advance payment, minus any non-recoverable third-party costs already paid on your behalf (such as domain registration).

2. After Work Has Started

Because our services are custom-built, refunds are based on the progress made. If you cancel after work has started, we will keep an amount proportional to the work completed and the time spent, and refund the remainder of what you paid, if any. We will share a short summary of completed work with you when calculating this. The advance payment is non-refundable once substantial design or development work has begun.

2a. Delivered Projects

Once a project has been delivered and accepted (see Section 7 of the Terms), payments are non-refundable. If the delivered work does not match the agreed scope, we will first fix the issue at no extra cost. A refund is considered only if we are unable to correct a material failure to deliver the agreed scope within a reasonable time, and then only for the portion of the work affected.

3. Non-Refundable Items

The following are not refundable once purchased or processed:

• Domain registrations and renewals
• Hosting, SSL and business email plans purchased from third-party providers
• WhatsApp Business API, AI model and other usage or subscription fees
• Third-party licenses, themes, plugins or stock assets bought for your project
• Maintenance, support or change requests that have already been carried out

4. Hosting and Recurring Services

Any service we purchase from a third party on your behalf (including domains, hosting, SSL, business email, and API or platform subscriptions) cannot be refunded by Weblytic once it has been bought, because those fees are paid to the provider and are governed by the provider's own refund terms. Recurring services can be cancelled at any time to stop future renewals, but fees already paid for the current term are non-refundable.

5. Client-Caused Delays or Abandonment

If a project is paused for more than 30 days because of missing content, feedback or payment, or if the Client stops responding, we may treat the project as cancelled. Payments made will be treated under Section 2.

6. Our Right to Decline

We do not offer refunds for a change of mind after delivery, for dissatisfaction with subjective design preferences that were approved during the process, or for results we did not guarantee (such as traffic, sales, or search rankings).

7. How to Request a Refund

Email imranalit.freelance@gmail.com or message us on WhatsApp at +92 300 0219721 with your name, project details, payment proof and the reason for your request. We will review it and respond within 7 business days. Approved refunds are returned using the original payment method where possible, within 7 to 14 business days of approval. Bank or wallet transfer charges may be deducted.